Processing Time

Orders are typically processed within 2–5 business days. During peak seasons or high order volume, processing times may be slightly extended.

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Shipping Time

Standard shipping within the United States generally takes 3–7 business days once the order has been processed. Delivery times may vary depending on location and carrier delays.

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Shipping Rates

Shipping costs are calculated at checkout based on order size and destination.

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Order Tracking

Tracking information will be provided via email once your order has shipped.

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Handling Policy

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All items are carefully packed to ensure they arrive in good condition. Alpha Outfitters is not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.

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If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

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Returns & Exchanges

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Return Window

Items may be returned or exchanged within 14 days of delivery.

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Eligibility

To qualify for a return or exchange:

• Items must be unused, unworn, and in original condition

• Tags (if applicable) must still be attached

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Non-Returnable Items

• Worn or damaged items

• Final sale items (if applicable)

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Refunds

Once your return is received and inspected, a refund will be issued to the original payment method. Shipping costs are non-refundable.

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Exchanges

If you need a different size or item, please contact us to arrange an exchange (subject to availability).

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Contact

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For any questions regarding your order, please contact us at:
CAAlphaOutfitters@gmail.com